Refund policy
Shipping & Processing
• All items are preorder - ships within 10–14 days ETA
• Processing begins after payment is confirmed
Stock Availability
• Some items are limited quantity
• Please confirm availability via WhatsApp before payment for limited items
• Full refund issued if item is unavailable after payment
Damages & Issues
• Please inspect your item upon receiving
• Contact us immediately via WhatsApp with photo proof if item is damaged or incorrect
Return & Refund
• No refunds for change of mind
• Exchanges only for damaged or incorrect items with proof
• Full refund if item is out of stock after payment
Important
By completing payment, you agree to the terms above
— eloiise.co